Privacy Policy
Last updated: January 2025
This Privacy Policy describes how we collect, use, store, and protect your information when you use our service (“Service”). By using the Service, you agree to the practices described here.
1. Information We Collect
We collect information you provide and information generated when you use the Service: Account information, content you submit (videos or links), usage and result data, and device/app data like version and platform.
Account information includes registration details (user ID, email, device info). When you upload or submit, we process your video or link to identify the content and generate a result.
Usage data covers identification results, task metadata, and still images. Device information may be used for notifications and product improvement.
2. How We Use Your Information
We use your information to provide, maintain, and improve the Service, store and show your identification history, and manage your account and notifications.
We use the data to comply with law, enforce our Terms, and analyze usage in non‑personally‑identifying ways.
Data may also be used to protect our rights and users’ safety and to improve the Service.
3. Video and Link Processing
We do not store your full video. Submitted videos or links are only processed as needed to identify content and generate results. We may retain one still image or thumbnail to display results. Full files or referenced content from links are not stored beyond this purpose.
4. Your Rights and Choices
Depending on location, you may request access, correction, or deletion of your data; object or restrict certain processing; withdraw consent; or lodge complaints. You can manage your account and results in-app.
Contact us using the methods below to exercise your rights or ask questions.
5. Data Retention
We retain data only as needed to provide the Service, comply with laws, and fulfill agreements. Unneeded data is deleted or anonymized according to our policies.
6. Sharing and Disclosure
We do not sell your personal information. We may share it with service providers supporting our operations, subject to data protection agreements.
We may also share data with third-party APIs/services needed for content identification, only to operate the Service.
Disclosure may occur if required by law, court order, or to protect rights and safety, or during corporate changes (merger or sale).
7. Security
We use reasonable measures to protect your data from unauthorized access or loss. No system is 100% secure; you use the Service at your own risk.
8. Children
Our Service is not directed to children under the required legal age. We do not knowingly collect data from such users. If you believe we have, contact us to request deletion.
9. International Transfers
Your data may be processed in countries other than yours, with appropriate safeguards applied as required by law.
10. Changes to This Policy
We may update this Privacy Policy. Updates will change the ‘Last updated’ date and may include additional notification as required by law. Continued use means you accept the changes.
Please review this page for updates.
11. Contact
To exercise privacy rights or for questions, use the contact details in the Service (in-app support or provided email/address).
This document is not legal advice. Please consult your legal counsel to review this Privacy Policy.